Return Policy

Warranty and Return Policy

Welcome to the Warranty and Return Policy page of Metal Egypt. We are committed to providing you with an exceptional shopping experience. That’s why we offer a clear and flexible warranty and return policy to ensure your satisfaction and trust in our products.

Warranty Policy

• All our products are covered by a 1-year warranty (12 months) from the date of purchase.
• The warranty covers any manufacturing defects or technical issues in the product.
• In case of an issue covered under the warranty, we will repair or replace the product based on the situation.

Warranty Terms and Conditions:

1. The product must be free from any damage caused by misuse, neglect, or accidents.
2. The warranty does not cover damage resulting from excessive use or uncontrollable circumstances.
3. Proof of purchase (invoice or receipt) must be provided when requesting service under the warranty.

Return Policy

• You can return the product within 14 days from the date of purchase.
• The product must be in its original condition, unused, and accompanied by all its accessories and original packaging as delivered.

Return Terms and Conditions:

1. The product must be intact and free from any damage or signs of use.
2. The return request must be submitted within the 14-day period with proof of purchase.
3. The product will be inspected by our team to ensure it meets the return conditions before approving the request.

How to Submit a Warranty or Return Request

1. Contact us via [contact details or support form] to submit your request.
2. Provide your purchase details (order number, receipt).
3. Our team will guide you through the next steps, whether for return or repair.

At Metal Egypt, we are always here to meet your needs and ensure your satisfaction. For any inquiries or feedback, please don’t hesitate to contact us through our support channels.

Thank you for choosing Metal Egypt!